|The employees of a non-franchised McDonald's restaurant on La Cienega Boulevard in Los Angeles allegedly refused to serve a blind woman who had come into the restaurant with her guide dog, her fiancée and her infant son. Cyrena Thomas of Los Angeles and Larry Givens are now plaintiffs in a class action lawsuit charging McDonald's with unlawfully discriminating against guide dog users and inadequately training their employees regarding applicable laws after employees apparently demanded that the dog be removed. The lawsuit was filed on March 1, 2012, in the U.S. District Court in Los Angeles by the law firm Knauf Associates of Santa Monica.
According to the lawsuit, Thomas and Givens explained that Thomas uses a guide dog because of her disability, but the McDonald's employees nevertheless insisted the dog remain outside the restaurant. Thomas then left the restaurant upset and Givens attempted to educate the McDonald's employees without success. Thomas and Givens ultimately ate at a nearby restaurant with the guide dog without incident.